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At Stepping Stone Operations, we understand the challenges leaders face in navigating their organization toward growth and success. Whether it's limited resources—time, finances, or personnel—or the need for strategic guidance, my mission is to provide the support you need to take the next step confidently. We want to step in and be the extra step you need to reach your next milestone.
Drawing from over 15 years of experience in operations, administration, and leadership across ministries, and businesses, we are honored to partner with business owners, executives, and ministry leaders to serve as the stepping stone they need to reach their goals.
Proverbs 16:9 reminds us that "The heart of man plans his way, but the Lord establishes his steps." Guided by this truth, we aim to help organizations take purposeful steps toward achieving their mission while honoring their values and knowing who directs each step of our journey.
With a background in managing operations, creating systems, and supporting leaders through transitions, Shay brings excellence and a heart for service to every partnership.
Not every organization needs a full-time executive, but every organization can benefit from strategic leadership. As a Fractional COO or Chief of Staff, we provide part-time, high-level guidance to optimize processes, improve efficiency, and align operations with your mission—all while ensuring you stay within budget.
Change is inevitable, but it doesn't have to be overwhelming. Drawing on my experience navigating leadership transitions and restructuring during challenging times like the COVID-19 pandemic, we help organizations embrace change with clarity and strategy. Together, we’ll ensure that every transition becomes a stepping stone to greater impact.
Efficiency is the foundation of sustainable growth. I’ve created and implemented systems across multiple organizations, streamlining operations in areas like HR, budgeting, and facility management. We’ll help identify bottlenecks, design scalable workflows, and implement solutions that save time, reduce costs, and maximize impact.
I take the stress out of managing projects by handling the details—timelines, resources, and implementation—so you can focus on the bigger picture. From launching new initiatives to overseeing long-term programs, we provide the expertise needed to turn plans into measurable results.
Your people are your greatest resource, and I’m passionate about helping teams thrive. With experience in onboarding, training, and developing organizational structures, we can help define clear roles, create job descriptions, and foster accountability systems that set your team up for success designed to fit your team culture.
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